Our standard method for shipping is the
United States Postal Service. We use USPS shipping exclusively for
both USA and International shipping. We ship from a very small town
in rural Michigan. The Post Office is our only local shipping
outlet. We are not set up for International shipping through UPS,
FedEx, DHL, or any other shipper.
Calculating shipping charges accurately has
become impossible with our current shopping cart system. Shipping
fees are changing at least once a year with indications that it may
become more frequent. Another issue is the addition of dimensional
weight calculations which make the size of the shipping box a
critical part of the overall shipping calculation. We have opted for
a value-based calculation that will cover our expenses about 98% of
the time. We have found it simpler to refund excess shipping charges
than to spend the time and money rebuilding our entire site and
upgrading to more complicated shopping cart software. This also
allows us to get your order out the door right away, and then
refunding your excess after we know the final cost.
Excess Shipping Charges
We always refund excess shipping charges of $1
or more. We use our actual shipping cost, plus insurance, to
determine any refund. We will refund your Paypal account
usually within 1 week of your order being shipped. All orders
must go through the Paypal shopping cart system.
We do not make any money on shipping, quite the
contrary. We try to not lose money on shipping so we can keep our
prices as low as possible. After the costs of packaging materials,
boxes and tubes our shipping charges allow us to just break even.
Our orders are always packed professionally to minimize damage in
transit. If you do have any issues with a package you have received
please send an email to: firstname.lastname@example.org